Protection of personal data

The personal data you provide to dells.bg will be used solely and only in connection with serving you as a customer, for the processing and delivery of the order, establishing contact with you and delivering information in the form of a newsletter (subscription can be canceled anytime). dells.bg guarantees that your personal data will not be provided to third parties or used for other purposes.

At your request, the entered data can be deleted from our database and will not be processed afterwards.

Options for unsubscribing (removing email from the database):

• in each email you will find a “stop sending newsletter” link. After clicking on this link, your email will be removed from the database;
• in your profile settings, you can unsubscribe from the newsletter;
• send a request to office@konpaks.com and your email will be removed from the database;

Cookies

Our website dells.bg uses the so-called cookies. We use cookies to display a relevant, user-friendly and effective offer. Cookies are small text files that are stored on your computer / device and used in your browser. We mainly use the so-called “Session Cookies”. These will be deleted after the end of the visit to our website. Cookies will not damage your device and do not contain any virus. You as a user can disable cookies directly in your browser. However, if you disable cookies on your computer, you will not be able to properly use all the functions of our dells.bg website.

Ability to delete personal data

In case you want your personal data to be deleted, contact us at office@konpaks.com and write to us.

Mandatory information on the user of rights on personal data protection (Privacy notice)

Information about the Personal Data Administrator

Name	„KONPAKS“ LTD
EIK/BULSTAT	825312250
Headquarters and address of management	Rakovski 4150, General Nikolaevo, 2A Mihail Dobromirov street.
Mailing address	Rakovski 4150, General Nikolaevo, 2A Mihail Dobromirov street.
Phone	00359 876 777 937
E-mail	office@konpaks.com

Информация относно компетентния надзорен орган

Наименование	Комисия за защита на личните данни
Седалище и адрес на управление	гр. София 1592, бул. „Проф. Цветан Лазаров” № 2
Адрес за кореспонденция	гр. София 1592, бул. „Проф. Цветан Лазаров” № 2
Телефон	02 915 3 518
Web page	www.cpdp.bg

Basis for collecting, processing and storing your personal data

Art. 1. The administrator collects and processes your personal data in connection with the use of the online store https://www.dells.bg and the conclusion of contracts with the company on the basis of Art. 6, para. 1, Regulation (EU) 2016/679 (GDPR), and more specifically on the following grounds:

Express consent received from you as a customer;

Fulfillment of the Administrator’s obligations under a contract with you;

Fulfillment of the Administrator’s obligations under a contract with you;

For the purposes of the legitimate interests of the Administrator or a third party;

Purposes and principles in the collection, processing and storage of your personal data

Art. 2. (1) We collect and process the personal data that you provide to us in connection with the use of the online store https://www.dells.bg and the conclusion of a contract with the company, including for the following purposes:

creating a profile and providing full functionality when using the online store;

individualization of a party to the contract;

accounting purposes;

statistical purposes;

protection of information security;

ensuring the performance of the contract for the provision of the relevant service.

sending a newsletter if you wish;

(2) We observe the following principles when processing your personal data:

legality, good faith and transparency;

limitation of processing purposes;

relevance to the purposes of the processing and minimization of the data collected;

accuracy and timeliness of data;

limitation of storage in order to achieve the objectives;

integrity and confidentiality of processing and ensuring an appropriate level of personal data security.

(3) When processing and storing personal data, the Administrator may process and store personal data in order to protect the following legitimate interests:

fulfillment of obligations to the National Revenue Agency, the Ministry of Internal Affairs and other state and municipal bodies.

What types of personal data does our company collect, process and store

Art. 3. The company performs the following operations with the personal data provided by you for the following purposes:

Registration of a user in the e-store and execution of a remote purchase-sale contract – the purpose of this operation is to create a profile for using the e-store to purchase goods and provide contact details to carry out the delivery of purchased goods. Registering and creating an account to use the online store is not a mandatory step of providing the service, and it is available to a large extent without creating an account through the “Quick Order” option.

from the impact assessment: Based on the carried out impact assessment, the personal data protection officer considers that the operation “Registration of a user in the e-shop and execution of a contract of purchase and sale at a distance” is permissible to carry out and provides sufficient guarantees to protect the rights and legitimate interests of data subjects in accordance with GDPR requirements.

Conclusion and execution of a commercial transaction with a client or partner – the purpose of this operation is the conclusion and execution of a contract with a trading partner or client and its administration. Given the limited scope of the collected personal data and the fact that some of them are collected from publicly available sources, the Personal Data Protection Officer considers that conducting an impact assessment is not necessary to conduct an impact assessment of the operation.

Sending information bulletin (newsletter) and advertising messages – the purpose of this operation is to administer the process of sending newsletters to customers who have indicated that they wish to receive them. Given the limited scope of personal data collected, the Personal Data Protection Officer considers that conducting an impact assessment is not necessary to conduct an impact assessment of the operation.

Exercising the right of refusal or making a complaint – the purpose of this operation is to administer the process of exercising the right of refusal or complaint by the customer. Given the limited scope of personal data collected, the Personal Data Protection Officer considers that conducting an impact assessment is not necessary to conduct an impact assessment of the operation.

Carrying out an assessment when purchasing a product – the purpose of this operation is to carry out a preliminary assessment, if the client wishes, for the goods to be purchased;

Purchase of goods – the purpose of this operation is to assist in the transfer of the goods by concluding a sales contract with an individual.

Art. 4. (1) The administrator processes the following categories of personal data and information for the following purposes and on the following grounds:

Data for registration and receipt of newsletter (names, e-mail)

Purpose for which the data is collected: 1) Establishing contact with the user and sending information to him, 2) for the purposes of user registration in the online store, as well as 3) for sending an information bulletin.

Basis for processing your personal data – By accepting the general conditions and registering in the electronic store or placing an order without registration, or upon concluding a written contract, a contractual relationship is created between the Administrator and you, on the basis of which we process your personal data – Art. 6, para. 1, b. (b) GDPR. Your data for sending an information bulletin is processed on the basis of your express consent – art. 6, para. 1, b. (a) GDPR.

Additional data provided by you – If you wish to add to your profile, you can fill in your surname, address, phone number and location.

Purpose for which the data is collected: Adding information about the user to their user account.

Grounds for data processing: You have given express consent to the processing of his personal data for one or more specific purposes – 6, para. 1, b. (a) of the GDPR at the time of registration in the online store.

Delivery details (names, phone, e-mail, address)

Purpose for which the data is collected: Fulfillment of the administrator’s obligations under a distance sales contract and delivery of the purchased goods, including when exercising the right of return and exchange or refusal of the purchased goods.

Basis for processing your personal data – By accepting the general conditions and registering in the electronic store or placing an order without registration, or upon concluding a written contract, a contractual relationship is created between the Administrator and you, on the basis of which we process your personal data – Art. 6, para. 1, b. (b) GDPR.

(2) The administrator does not collect or process personal data relating to the following:

reveal racial or ethnic origin;

reveal political, religious or philosophical beliefs, or membership in trade unions;

genetic and biometric data, health data or data about sex life or sexual orientation.

(3) The personal data is collected by the Administrator from the persons to whom they refer.

(4) The Company does not perform automated data decision making.

(5) The company does not collect and process data for persons under the age of 16, except with the express consent of their parents or legal representatives.

Term of storage of your personal data

Чл. 5. (1) The administrator stores your personal data for a period not longer than the existence of your account in an online store or placing the order through the “Quick order” option. Upon deletion of your account or successful completion, the Administrator shall take reasonable care to delete and destroy all of your data without undue delay or to anonymize it (i.e. reduce it to a form that does not reveal your identity).

(2) The Administrator stores your personal data, provided in connection with online orders, for a period of 5 years for the purpose of protecting the Administrator’s legal interests in legal or administrative disputes with users of the online store, and the accounting documents are stored for the corresponding statutory period.

(3)The Administrator notifies you in the event that the data storage period needs to be extended in order to fulfill a legal obligation or in view of the legitimate interests of the Administrator or otherwise.

Art. 6.The Administrator stores the personal data of the legal representatives of its commercial partners for the period of performance of the contract, to comply with the legitimate interests and legal obligations of the Administrator, and this period may exceed the term of the concluded contract.

Transmission of your personal data for processing

Art. 7. (1) The administrator may, at its own discretion, transfer part or all of your personal data to processors of personal data for the fulfillment of the processing purposes to which you have agreed, subject to the requirements of Regulation (EU) 2016/679 (GDPR).

(2) Администраторът Ви уведомява в случай на намерение да предаде част или всички Ваши лични данни на трети държави или международни организации.

Your rights in the collection, processing and storage of your personal data

Withdrawal of consent to the processing of your personal data

Art. 8. (1) If you do not wish all or part of your personal data to continue to be processed by the Company for specific or all processing purposes, you can withdraw your consent to processing at any time by filling in the form in your profile or by making a request in free text .

(2)The administrator may request that you verify your identity and identity with the data subject by asking you to enter an email address and password to access the site on site at the Company’s office in front of an employee of ours.

(3) With the withdrawal of consent to the processing of personal data, which is mandatory for the creation and maintenance of a profile in the online store, your account will become inactive. Of course, you will be able to browse the online store and the products offered and place orders as a guest or make a new registration.

(4) If there is an order placed by you that is being processed, the earliest you can withdraw your consent to processing is upon successful completion of the order.

Right of access

Чл. 9. (1) You have the right to request and receive confirmation from the Administrator as to whether personal data related to you are being processed, and if you are a registered user, you can at any time see in your profile the personal data that you have provided and that are being processed for you.

(2) You have the right to access the data relating to you, as well as the information relating to the collection, processing and storage of your personal data.

(3) Upon request, the administrator provides you with a copy of the processed personal data related to you in electronic or other appropriate form.

(4)Providing access to the data is free of charge, but the Administrator reserves the right to impose an administrative fee in case of repetitive or excessive requests.

Right to rectification or completion

Art. 10.You can correct or complete inaccurate or incomplete personal data related to you directly through your profile on the website or by making a request to the Administrator.

Right to erasure (“to be forgotten”)

Art. 11. (1) You have the right to ask the Administrator to delete part or all of your personal data, and the Administrator has the obligation to delete them without undue delay, when any of the following grounds are present:

the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;

You withdraw your consent on which the data processing is based and there is no other legal basis for the processing;

You object to the processing of your personal data, including for direct marketing purposes, and there are no overriding legal grounds for the processing;

the personal data were processed unlawfully;

the personal data must be deleted in order to comply with a legal obligation under EU law or the law of a Member State that applies to the Administrator;

personal data were collected in connection with the provision of information society services.

(2) The administrator is not obliged to delete the personal data if it stores and processes them:

to exercise the right to freedom of expression and the right to information;

to comply with a legal obligation that requires processing provided for in EU law or Member State law that applies to the Administrator or for the performance of a task in the public interest or in the exercise of official powers conferred on him;

for reasons of public interest in the field of public health;

for the purposes of archiving in the public interest, for scientific or historical research or for statistical purposes;

for the establishment, exercise or defense of legal claims.

(3) In the event of exercising your right to be forgotten, the Company will delete all your data, except for the following information:

information that is necessary to verify that your right to be forgotten has been met – email, IP address;

technical information about the functioning of the online store, which information cannot be linked in any way to your person;

e-mail with which you registered in the online store.

(4)To exercise your right to be forgotten, it is necessary to submit a request through your account in the online store or by sending a request by email to the Administrator.

(5)The administrator may request that you verify your identity and identity with the data subject.

(6) If there is an order placed by you that is being processed, the earliest you can request to be “forgotten” is when the order has been successfully completed.

(3) By deleting your personal data, your account will become inactive. Of course, you will be able to browse the online store and the products offered and place orders as a guest or make a new registration.

(7) The administrator does not delete the data that he has a legal obligation to store, including for defense in connection with legal claims made against him or to prove his rights.

Right to limitation

Art. 12. You have the right to request the Administrator to limit the processing of your data when:

dispute the accuracy of the personal data, for a period that allows the Administrator to verify the accuracy of the personal data;

the processing is illegal, but you do not want the personal data to be deleted, but only to have its use restricted;

The administrator no longer needs the personal data for the purposes of processing, but you require them to establish, exercise or defend your legal claims;

You have objected to the processing pending verification of whether the legal grounds of the Administrator take precedence over your interests.

Right of portability

Art. 13. (1) You can at any time download or receive in a machine-readable format the data that is stored and processed for you in connection with the use of the Administrator’s services, directly through your profile through the data export option or by email request.

(2) You may request the Administrator to directly transfer your personal data to an administrator specified by you, when this is technically feasible.

Right to receive information

Art. 14. You can ask the Administrator to inform you about all recipients to whom the personal data for which correction, deletion or restriction of processing has been requested has been disclosed. The administrator may refuse to provide this information if it would be impossible or would require a disproportionate effort.

Right to object

Art. 15. You can object at any time to the Administrator’s processing of personal data concerning you, including if it is processed for the purposes of profiling or direct marketing.

Your rights in the event of a breach of the security of your personal data

Art. 16. (1) If the Administrator detects a violation of the security of your personal data, which may create a high risk for your rights and freedoms, he notifies you without undue delay about the violation, as well as about the measures that have been taken or are about to be taken.

(2) The administrator is not obliged to notify you if:

has taken appropriate technical and organizational measures to protect the data affected by the security breach;

has subsequently taken measures to ensure that the breach will not result in a high risk to your rights;

notification would require a disproportionate effort.

Persons to whom your personal data is provided

Art. 17. For the purposes of processing your personal data and providing the service in its full functionality and in view of your interests, the Administrator may provide the data to the following persons who are data processors – see the list of data processors. The indicated processors of personal data comply with all requirements for legality and security when processing and storing your personal data.

Art. 18. The administrator does not transfer your data to third countries.

Art. 19. In the event of a breach of your rights under the above or applicable data protection legislation, you have the right to lodge a complaint with the Commission for Personal Data Protection as follows:

Designation	Commission for the Protection of Personal Data
Headquarters and address of management	Sofia 1592, Prof. Blvd. Tsvetan Lazarov” No. 2
Mailing address for correspondence	Sofia 1592, Prof. Blvd. Tsvetan Lazarov” No. 2
Phone	02 915 3 518
Web page	www.cpdp.bg

Art. 20. You can exercise all your rights regarding the protection of your personal data through the forms attached to this information. Of course, these forms are not mandatory and you can make your requests in any form that contains a statement to that effect and identifies you as the data owner.

Art. 21. If the consent refers to a transfer, the Administrator describes the possible risks for the transfer of the data to third countries in the absence of a solution for adequate protection and suitable means of protection.